After another weary day filled with turmoil, I return to my apartment only to find that it's only slightly warmer than an igloo in winter.
So for the fourth, (yes fourth!) time this winter our heater has kicked the dust. In my pleasant state which has consumed me for the past few days, I pick up the phone to leave a cheery message on their voice mail. My roomie was gone, so I gave myself the liberty to free speech.
I kept my tone stern without sounding snotty or belligerent, but I stated my case. My message consisted of reminding them that it has been the fourth time our heat has been fixed this winter, including emergency maintenance, and someone was just in our apartment twice this week. I then proceeded to say that if they had no intention of fixing the heating problem that they should let us know immediately so we can start looking elsewhere. I then thanked them and asked them to get back to us as soon as possible. I think that's a reasonable message under the circumstances. After I hung up, I high-tailed it out of our ice box.
I got a call this morning from my roomie. Apparently, the manager of our little complex came over personally this morning at 7:45 am. (My roomie isn't on a morning schedule.) There were two of them, and they walked around our apartment and apologized that it wasn't fixed. They also made reference to the fact that our thermostat was probably broken... I'm sorry friends, but when you have to sit around in a parka and Uggs, it's not because you're under the impression that it's 58 degrees, it's because it really is 58 degrees.
While management was talking to my roomie, it came up that I sounded irate in my message (hmmm imagine that). So, my roomie undercuts me and says that I get upset a lot and that I was just really worked up. Then he goes on to say that it's not such a big deal, it's just a bit uncomfortable. There goes our leverage! This is the first time that management has personally intervened with our heating problem, and then my roomie goes and says that it's just a bit uncomfortable?! Maybe it's just a little uncomfortable for a Tauntaun, but for those of us without arctic fur, it's unbearable.
Strike two with the roomie. One more and....